The signature is verified. So is the person.
Choose how certain you want to be when you send. With SES the signer signs with a personal link and an SMS code. With SES+ they first have their ID document and a selfie checked, and only then see the document.
SES or SES+: pick what fits the document
You choose the level when you send. For many business documents SES is appropriate. Use SES+ when you want to record more strongly who signs.
SES
Email + SMS code
For quotes, order confirmations and many contracts. A simple electronic signature under eIDAS.
- Personal signing link by email
- One-time SMS code right before signing
- Times, IP address and device recorded
- Audit certificate with document hash and independent timestamp
SES+
Email + SMS code + ID check with selfie
For documents where identity really matters. Everything in SES, plus a check of the ID document.
- Everything in SES
- ID document checked: passport, ID card, driving licence or residence permit
- Selfie with liveness check, compared with the photo on the ID document
- Name on the ID document compared with the signer
- Document only visible after approval
You pick the level in the Verification step when you send. Per request, so only where it's needed.
Four steps, then the document
The identity check takes about 90 seconds. Signers complete it on their phone or computer, no app download needed.
The signer opens the link
The invitation arrives by email or SMS. The document stays closed for now.
Photograph the ID document
Passport, ID card, driving licence or residence permit from 237 countries and territories, with the camera of a phone or computer. No app needed.
Selfie with liveness check
A short selfie shows that a real person is in front of the camera. The face is compared with the photo on the ID document.
Approved, document opens
The name on the ID document is checked too. Only when the check is approved does the signer see the document.
The result, passed or not, goes into the audit trail and the certificate.
Checked automatically, you decide when in doubt
The ID check is carried out by a specialised verification partner. For every signer it checks:
The ID document itself
The machine-readable code and the document number are checked, and expired documents are rejected.
Real document, real person
A photo of a screen, a printed copy or a replaced portrait photo is detected. The selfie gets a liveness check and is compared with the portrait.
The right name
The name on the ID document is compared with the signer's name. If it differs, you decide.
From 237 countries
Passports, ID cards, driving licences and residence permits from 237 countries and territories. Not just Dutch documents.
Not yes or no, but three outcomes
Approved
Everything checks out. The signer continues to the document.
In doubt
The document stays closed until you, the sender, decide. Doubt is never approved automatically.
Rejected
The signer can try twice more, for example with better lighting.
For documents where identity matters
SES records that the signer had access to the email address and the phone number. For many documents that's enough. For these, you often also want to establish who the person is:
Examples
Employment contracts
You want to be able to show that the person who signed is the candidate you hired.
Rental agreements
If a dispute arises, a verified identity is the difference between a winnable case and a difficult one.
Financial agreements
For loans, credit agreements, and investment documents you want to record consent as strongly as possible.
Healthcare and medical consent
Patient identity cannot be assumed. It must be proven.
The result is embedded in every certificate
The audit certificate shows that the identity was checked, with the outcome of every check. Everyone who receives the signed document can see it.
- Result of the ID check and when it happened
- Name on the ID document and the name check
- Type of ID document
- Face comparison and liveness check
- Extended certificate (Business and up): scores, ID document details such as document number and date of birth, and a device check on country, VPN and risk
How it appears in the certificate
From the sample certificate, with fictitious data
- Name check
- Match (100%)
- Document type
- Passport
- Face match
- Yes (98%)
- Liveness
- 99%
- VPN or proxy
- No
- Connection risk
- Low
Nobody sees the photo of the ID document or the selfie: not you, not the signer and not the other parties. They are not in the document or the certificate. Our verification partner keeps them for 10 years so BuiltSign can request them in a dispute, then deletes them.
Questions about identity verification
- The signing process is blocked and the sender receives a notification. You can choose to re-invite the signer or cancel the transaction. The failed attempt is recorded in the audit trail.
- Yes. The check accepts passports, ID cards, driving licences and residence permits from 237 countries and territories. Expired documents are rejected.
- In most cases under 90 seconds. The signer needs a device with a camera. No app download is required.
- Not visible to anyone. The photo of the ID document and the selfie are not in the document or the certificate. Our verification partner keeps them for 10 years so BuiltSign can request them in a dispute, then deletes them. The certificate contains the result of the check. The extended certificate (Business and up) also contains ID document details such as document number and date of birth.
- Identity verification strengthens the evidential position of the signature. The eIDAS classification remains a simple electronic signature (SES): SES+ is not an advanced or qualified signature. BuiltSign does not offer AES or QES yet.
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