Trusted & Secure

Your document stays yours

BuiltSign is built with privacy as its foundation. Your documents are encrypted and stored in the EU, never read by us, and never shared with anyone.

How we protect your data

TLS 1.3 — encryption in transit

All traffic between your browser and our servers is encrypted with TLS 1.3. Nobody can intercept your documents during transfer.

AES-256 — encryption at rest

Documents are stored with AES-256 server-side encryption in EU-based infrastructure — the industry standard for banking and government data.

EU data storage

All your data — documents, signatures, audit trails — is stored exclusively in the European Union.

What we do NOT do

Privacy is not a marketing term for us. These are hard guarantees:

  • We do not read your documents
  • We do not share your data with anyone — not with third parties, not with governments, not with anyone
  • We do not use your documents for AI training
  • We do not place advertising trackers
  • Documents are automatically deleted after the retention period expires
  • The only exception: when competent authorities submit a legally valid warrant related to a serious criminal matter (such as a terrorist threat). In that case we cooperate strictly within the bounds of applicable law.

GDPR compliant

BuiltSign is fully compliant with the General Data Protection Regulation (GDPR). You always have the right to access, correct, and delete your data. A Data Processing Agreement (DPA) is available for business users.

  • Right of access
  • Right to erasure
  • Right to data portability
  • Data Processing Agreement available

Our infrastructure meets the highest standards

EU-certified database infrastructure

Redundant, EU-hosted data storage with SOC 2 Type II and ISO 27001 certification.

Bank-grade document storage

Documents stored with AES-256 server-side encryption in ISO 27001-certified EU infrastructure.

PCI-DSS Level 1 payments

Payment processing meets PCI-DSS Level 1 — the highest security level in the payment industry.

Edge-secured application hosting

Automatic HTTPS, DDoS protection and SOC 2-compliant hosting with global edge security.

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